Various non-government organizations working across the country and worldwide pledged to support the Department of Health (DOH) to enhance risk communication in the COVID-19 crisis. Equal Access International joined other organizations in providing support through the OURmindaNOW Messaging Hub. 

Despite the efforts and preventive measures that the Philippine government has implemented, there are still gaps on the acceptability and effectiveness of the information, hence, rapid communication risk assessments in coordination with various organizations are conducted to affected population and at-risk communities. 

Led by the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) through the Humanitarian Country Team (HCT), the Community of Practice on Community Engagement (CoPCE) ‘provides strategic direction and technical support to any field level working group on community engagement’. 

Participating agencies, like the EAI-Philippines, provide relevant information under its scope during coordination meetings with the Mindanao Humanitarian Team (MHT) together with concerned government and line agencies. 

Such coordination is aimed at improving two-way communication platforms, feedback avenues, accountability pathways, closing-the-feedback-loop mechanisms, common services partnerships and innovations in the use of various technologies for communicating and engaging with the affected communities in the use of various technologies for communicating and engaging with the affected communities.